Returns & Exchanges

At Erika Kelly, we want you to be completely in love with your purchase; if you are not satisfied, we accept returns on unworn items with original tags within 30 days of delivery. Our streamlined process ensures your high-fashion pieces find their perfect fit or your money is returned promptly.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Carefully pack your items in their original packaging, ensuring all designer tags and security seals remain intact and attached.

• 3.
  Affix Shipping Label

  Download and print the prepaid shipping label provided via email, then secure it firmly to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.